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Your Questions Answered

Have questions about WAHALE playgrounds? Look no further than our FAQ page. Here, you'll find answers to commonly asked questions about our products, services, and installation process. Whether you're wondering about safety features, customization options, or maintenance requirements, we've got you covered. Let us help you make an informed decision about your playground investment.

Ordering and Pricing

  • Q Can I change or cancel my order after it has been placed?

    A Changes or cancellations may be possible depending on the stage of production. Contact our customer service as soon as possible to discuss your options.
  • Q How long does it take to process an order?

    A Order processing time depends on the complexity of your order. Generally, it takes between 2 to 4 weeks.
  • Q What payment methods do you accept?

    A We accept major credit cards, bank transfers, and PayPal.
  • Q Are there any volume discounts available?

    A Yes, we offer volume discounts depending on the size and quantity of your order. Contact our sales team for more information.
  • Q How can I get a quote for your products and services?

    A You can contact us through our website, email, or phone. Provide us with your requirements and we will send you a detailed quote.
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