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Your Questions Answered

Have questions about WAHALE playgrounds? Look no further than our FAQ page. Here, you'll find answers to commonly asked questions about our products, services, and installation process. Whether you're wondering about safety features, customization options, or maintenance requirements, we've got you covered. Let us help you make an informed decision about your playground investment.

Products and Services

  • Q Do you offer installation services for your products?

    A Yes, we have a professional installation team that ensures proper installation of our playground equipment and meets all safety standards.
  • Q Can I see samples of your work before placing an order?

    A Yes, we can provide you with digital portfolios, case studies, and if possible, arrange visits to some of our installed playgrounds.
  • Q What kind of after-sales support do you provide?

    A We offer maintenance advice, troubleshooting assistance, spare parts supply, on-site repair services if needed, and regular follow-ups.
  • Q How does your OEM service work?

    A We work with clients to customize products according to their specific requirements, including branding, colors, and features. We ensure high-quality production and timely delivery.
  • Q What types of design services do you offer?

    A We offer custom playground design, theme-based design, safety-compliant design, space optimization design, and accessibility design.
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